Bilingual (En/Fr) Payroll Specialist III

<p style="line-height: normal; margin-bottom: 0px; margin-top: 0px;"><span style="font-size: 12pt; font-family: verdana, geneva;">Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. </span></p> <p style="line-height: normal; margin-bottom: 0px; margin-top: 0px;"> </p> <p style="line-height: normal; margin-bottom: 0px; margin-top: 0px;"><span style="font-size: 12pt; font-family: verdana, geneva;">Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.</span></p> <p style="line-height: normal; margin-bottom: 0px; margin-top: 0px;"> </p> <p style="line-height: normal; margin-bottom: 0px; margin-top: 0px;"><span style="font-size: 12pt; font-family: verdana, geneva;">Our brand prom<span style="color: #000000;">ise</span> - Makes Work Life Better<span style="color: #000000;"><span style="white-space: normal; background-color: #ffffff; float: none; display: inline;">™ </span></span>- Reflec<span style="color: #000000;">ts our commitment to employees, customers, partners and communities globally.<span style="white-space-collapse: collapse;"> </span></span></span></p> <p style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0cm; font-size: 12pt; font-family: Calibri, sans-serif;"> </p><h1 data-end="66" data-start="39" data-section-id="8ukvd7"><span style="font-family: verdana, geneva; font-size: 12pt;" role="text"><strong data-end="66" data-start="41">About the Opportunity</strong></span></h1> <p data-end="771" data-start="67"><span style="font-family: verdana, geneva; font-size: 12pt;">Location: Work is what you do, not where you go. For this role, we are open to remote work and can hire anywhere in Canada. Dayforce is currently seeking a Bilingual Payroll Specialist III (English/French) to join our Dayforce Managed team. We support large enterprise clients by managing critical aspects of the employee lifecycle, including payroll, workforce management, benefits, and contact center services, allowing our clients to focus on their core business. The ideal candidate will bring significant payroll expertise, strong knowledge of benefits, workforce management, and taxation, and the ability to work directly with clients to resolve complex issues while delivering exceptional service.</span></p> <h1 data-end="800" data-start="773" data-section-id="1cyhkvk"><span style="font-family: verdana, geneva; font-size: 12pt;" role="text"><strong data-end="800" data-start="775">What You’ll Get to Do</strong></span></h1> <ul data-end="2132" data-start="801"> <li style="font-family: verdana, geneva; font-size: 12pt;" data-end="984" data-start="801" data-section-id="1rigosh"><span style="font-family: verdana, geneva; font-size: 12pt;">Ensure all aspects of the payroll cycle, including taxes, benefits, garnishments, and related activities, are processed, reconciled, audited, and transmitted accurately and on time.</span></li> <li style="font-family: verdana, geneva; font-size: 12pt;" data-end="1090" data-start="985" data-section-id="1jjwc1n"><span style="font-family: verdana, geneva; font-size: 12pt;">Process payroll changes, tax forms, payments, and payroll transactions accurately for assigned clients.</span></li> <li style="font-family: verdana, geneva; font-size: 12pt;" data-end="1180" data-start="1091" data-section-id="42i8l0"><span style="font-family: verdana, geneva; font-size: 12pt;">Perform quality control and auditing activities to ensure accuracy and minimize errors.</span></li> <li style="font-family: verdana, geneva; font-size: 12pt;" data-end="1273" data-start="1181" data-section-id="1jdbcfc"><span style="font-family: verdana, geneva; font-size: 12pt;">Collaborate with cross-functional teams to resolve payroll matters and employee inquiries.</span></li> <li style="font-family: verdana, geneva; font-size: 12pt;" data-end="1398" data-start="1274" data-section-id="1rc7vwx"><span style="font-family: verdana, geneva; font-size: 12pt;">Provide payroll support services in accordance with contractual obligations, legislative requirements, and business needs.</span></li> <li style="font-family: verdana, geneva; font-size: 12pt;" data-end="1541" data-start="1399" data-section-id="s8rxmq"><span style="font-family: verdana, geneva; font-size: 12pt;">Develop and maintain a deep understanding of customer requirements and evolving needs to ensure service excellence and compliance with SLAs.</span></li> <li style="font-family: verdana, geneva; font-size: 12pt;" data-end="1646" data-start="1542" data-section-id="1q4pbj6"><span style="font-family: verdana, geneva; font-size: 12pt;">Create, update, and review standard operating procedures and complete quarterly documentation reviews.</span></li> <li style="font-family: verdana, geneva; font-size: 12pt;" data-end="1728" data-start="1647" data-section-id="66i2ch"><span style="font-family: verdana, geneva; font-size: 12pt;">Take ownership of deliverables and projects from initiation through completion.</span></li> <li style="font-family: verdana, geneva; font-size: 12pt;" data-end="1852" data-start="1729" data-section-id="1ejxo2o"><span style="font-family: verdana, geneva; font-size: 12pt;">Manage client and employee-related tasks within the case management system, ensuring complete and accurate documentation.</span></li> <li style="font-family: verdana, geneva; font-size: 12pt;" data-end="1939" data-start="1853" data-section-id="1qrnv80"><span style="font-family: verdana, geneva; font-size: 12pt;">Proactively manage quarter-end and year-end payroll processing and audit activities.</span></li> <li style="font-family: verdana, geneva; font-size: 12pt;" data-end="2032" data-start="1940" data-section-id="z9t3w7"><span style="font-family: verdana, geneva; font-size: 12pt;">Identify opportunities for process improvement and contribute to operational efficiencies.</span></li> <li style="font-family: verdana, geneva; font-size: 12pt;" data-end="2132" data-start="2033" data-section-id="khejth"><span style="font-family: verdana, geneva; font-size: 12pt;">Support clients through complex payroll scenarios while maintaining exceptional customer service.</span></li> </ul> <h1 data-end="2170" data-start="2134" data-section-id="340p0o"><span style="font-family: verdana, geneva; font-size: 12pt;" role="text"><strong data-end="2170" data-start="2136">Skills and Experience We Value</strong></span></h1> <ul data-end="2974" data-start="2171"> <li style="font-family: verdana, geneva; font-size: 12pt;" data-end="2324" data-start="2171" data-section-id="1a53spu"><span style="font-family: verdana, geneva; font-size: 12pt;">Availability to support shifts within operating hours between 8:00 a.m. and 9:00 p.m., including flexibility to adjust schedules based on client needs.</span></li> <li style="font-family: verdana, geneva; font-size: 12pt;" data-end="2434" data-start="2325" data-section-id="1d482ab"><span style="font-family: verdana, geneva; font-size: 12pt;">3+ years of end-to-end payroll processing experience in a high-volume payroll environment (500+ employees).</span></li> <li style="font-family: verdana, geneva; font-size: 12pt;" data-end="2481" data-start="2435" data-section-id="slpwq2"><span style="font-family: verdana, geneva; font-size: 12pt;">Bilingual proficiency in English and French.</span></li> <li style="font-family: verdana, geneva; font-size: 12pt;" data-end="2567" data-start="2482" data-section-id="s72k89"><span style="font-family: verdana, geneva; font-size: 12pt;">Experience within payroll outsourcing or payroll consulting environments preferred.</span></li> <li style="font-family: verdana, geneva; font-size: 12pt;" data-end="2678" data-start="2568" data-section-id="ute33a"><span style="font-family: verdana, geneva; font-size: 12pt;">Strong understanding of payroll, benefits administration, taxation, and applicable legislative requirements.</span></li> <li style="font-family: verdana, geneva; font-size: 12pt;" data-end="2784" data-start="2679" data-section-id="3vqmry"><span style="font-family: verdana, geneva; font-size: 12pt;">Ability to resolve client issues and provide exceptional service to internal and external stakeholders.</span></li> <li style="font-family: verdana, geneva; font-size: 12pt;" data-end="2837" data-start="2785" data-section-id="8kkx42"><span style="font-family: verdana, geneva; font-size: 12pt;">Excellent written and verbal communication skills.</span></li> <li style="font-family: verdana, geneva; font-size: 12pt;" data-end="2905" data-start="2838" data-section-id="qaun1g"><span style="font-family: verdana, geneva; font-size: 12pt;">Strong analytical, organizational, and problem-solving abilities.</span></li> <li style="font-family: verdana, geneva; font-size: 12pt;" data-end="2974" data-start="2906" data-section-id="1hkux0c"><span style="font-family: verdana, geneva; font-size: 12pt;">Proficiency in Microsoft Word, intermediate Excel, and PowerPoint.</span></li> </ul> <h1 data-end="3011" data-start="2976" data-section-id="5y4hxm"><span style="font-family: verdana, geneva; font-size: 12pt;" role="text"><strong data-end="3011" data-start="2978">What Would Make You Stand Out</strong></span></h1> <ul data-end="3527" data-start="3012"> <li style="font-family: verdana, geneva; font-size: 12pt;" data-end="3085" data-start="3012" data-section-id="r7lzjz"><span style="font-family: verdana, geneva; font-size: 12pt;">Experience with Dayforce HCM or similar cloud-based payroll technology.</span></li> <li style="font-family: verdana, geneva; font-size: 12pt;" data-end="3131" data-start="3086" data-section-id="1paucyj"><span style="font-family: verdana, geneva; font-size: 12pt;">Multi-client payroll processing experience.</span></li> <li style="font-family: verdana, geneva; font-size: 12pt;" data-end="3215" data-start="3132" data-section-id="162xy1i"><span style="font-family: verdana, geneva; font-size: 12pt;">Experience processing payroll for enterprise organizations with 2,000+ employees.</span></li> <li style="font-family: verdana, geneva; font-size: 12pt;" data-end="3305" data-start="3216" data-section-id="nzu95u"><span style="font-family: verdana, geneva; font-size: 12pt;">Industry certifications or a willingness to obtain them within two years of employment.</span></li> <li style="font-family: verdana, geneva; font-size: 12pt;" data-end="3371" data-start="3306" data-section-id="5hzqnw"><span style="font-family: verdana, geneva; font-size: 12pt;">Strong understanding of quality control and auditing standards.</span></li> <li style="font-family: verdana, geneva; font-size: 12pt;" data-end="3450" data-start="3372" data-section-id="183hfjs"><span style="font-family: verdana, geneva; font-size: 12pt;">Demonstrated commitment to continuous learning and professional development.</span></li> <li style="font-family: verdana, geneva; font-size: 12pt;" data-end="3450" data-start="3372" data-section-id="183hfjs"><span style="font-family: verdana, geneva; font-size: 12pt;">Proven ability to collaborate effectively with clients and internal teams. </span></li> </ul><div> <div> <p><span style="font-size: 12pt; font-family: verdana, geneva;"><strong>What’s in it for you</strong></span></p> <p><span style="font-size: 12pt; font-family: verdana, geneva;">Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.</span></p> <p><span style="font-size: 12pt; font-family: verdana, geneva;">We encourage individuals to apply based on their passions.</span></p> <p><span style="font-size: 12pt; font-family: verdana, geneva;">Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.</span></p> <p><span style="font-size: 12pt; font-family: verdana, geneva;">With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself. </span></p> <p style="margin: 0in; font-family: Verdana; font-size: 12.0pt;">This job posting is for an existing vacancy</p> <p style="margin: 0in; font-family: Verdana; font-size: 12.0pt;"> </p> <p style="margin: 0in; font-family: Verdana; font-size: 12.0pt;">Artificial intelligence may be used in the screening, assessment, or selection of applicants for this position.</p> <p style="margin: 0in; font-family: Verdana; font-size: 12.0pt;"> </p> <div><span style="font-size: 12pt; font-family: verdana, geneva;"><strong>About the Salary Ranges  </strong></span></div> <p><span style="font-size: 12pt; font-family: verdana, geneva;">Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate’s experience, skills, budget and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization. </span></p> <p><span style="font-size: 12pt; font-family: verdana, geneva;" data-teams="true">Proficiency in English is required for this position as this role will regularly interact with English-speaking stakeholders, co-workers, managers and/or clients across the world. Further, our back office support teams, including but not limited to Human Resources, are primarily English speaking.  Employees need to be able to communicate with these departments in English to appropriately administer their business relationship.  Due to the significant high volume of interactions with these English-speaking co-workers, managers, stakeholders and/or clients, which is inherent to this position, it is not possible to reorganize the company's activities to avoid this requirement. </span></p> <p><span style="font-size: 12pt; font-family: verdana, geneva;"><strong>Fraudulent Recruiting</strong></span></p> <p><span style="font-size: 12pt; font-family: verdana, geneva;">Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: <a rel="noopener" href="https://www.dayforce.com/be-aware-of-recruiting-fraud" target="_blank">https://www.dayforce.com/be-aware-of-recruiting-fraud</a></span></p> <p><span style="font-size: 12pt; font-family: verdana, geneva;"><span style="font-size: 12pt; font-family: verdana, geneva;">Dayforce actively monitors all job applications to ensure authenticity. Submissions determined to be fraudulent or misleading will be declined from the recruitment process</span></span></p> <p><span style="font-size: 12pt; font-family: verdana, geneva;"><span style="font-size: 12pt; font-family: verdana, geneva;">Pour consulter cette offre d'emploi en français, veuillez utiliser le lien: <a rel="noopener" href="https://jobs.dayforcehcm.com/fr-CA/mydayforce/alljobs" target="_blank">https://jobs.dayforcehcm.com/fr-CA/mydayforce/alljobs</a></span></span></p> <p> </p> </div> </div>

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